CONTACT US: Sending an email is always the best option. (Move down)
You can also call 1-800-330-3309. You’ll either reach a person or be prompted to leave a voice message. These days, most communication is done through the computer, emails always get a faster response, many times even after business hours.
ORDER STATUS/UPDATE:
Please e-mail us with your order number and name on the order. We’ll get back to you as soon as possible with an update.
RETURNS:
We drop-ship products from factory warehouses around the country. There’s no one location for returns. Please contact us for a Return Goods Authorization Number (RGA#) and the return address for your specific products. More information about RETURNS can be found in FAQ in the main menu.
INSTALLATIONS:
We no longer offer an installation service either locally or anywhere else. If you have a landscaper, they’d be the first person to ask. Otherwise anyone who advertises handyperson services… or maybe you could ask a handy relative, neighbor, or friend.
Sometimes our replies get misdirected into your SPAM FOLDER… so be sure to check your SPAM FOLDER for our reply.
